Shipping Policy

Our goal is to offer you the best customer experience, no matter where you live. Every day, we deliver to thousands of customers across the world, ensuring that we provide the highest levels of responsiveness to you at all times.

Shipping:

Free Shipping On Orders Over $99 USD

Important Notice:

1. Please verify the accuracy of the delivery address in your order before payment. This address will serve as the actual shipping destination. Should delivery fail due to incorrect recipient information provided by you, our company shall not be held liable.
2. Force majeure events may cause order processing delays. However, once weather conditions permit, we shall ensure your order is processed with the utmost speed.
3. We take all reasonable measures to ensure goods arrive undamaged. Should any damage occur during transit, please contact us immediately within three working days of receiving your goods.

Order Tracking:
Upon successful order submission, you will receive an order confirmation email for verification. When goods are dispatched, you will receive a dispatch confirmation email containing:
- Order reference number
- Carrier details
- Order date and time
- Order status
- Tracking number for dispatched parcels
You may track your parcel status 24/7 via the carrier's official website.

Cancellation Policy: No Cancellations

We regret to inform you that once an order is placed, it cannot be cancelled. This policy is in place to ensure efficient processing and delivery of your items. We kindly ask that you review your order carefully before confirming it.

1. Please note that international shipping services vary by country. To check specific available services, please provide a complete delivery address during checkout.
2. International shipments may incur customs duties and import taxes. However, all international customers are exempt from paying their country's customs duties, as all relevant taxes are prepaid by us. Customers must provide an accurate tax identification number. We shall not be held liable for any customs returns or destruction of goods resulting from incorrect tax information.

Should you have any queries, please contact us at: yomsondom0601@hotmail.com